Nghiên cứu từ NUS tương tác hai chiều với AI giúp người cao tuổi tăng tự tin và giảm cô đơn

Imagine an older adult who lives alone laughing and chatting while on a video call – with a jovial 3D avatar. On platforms like Replika, artificial intelligence (AI) companions can hold conversations that not only feel strikingly lifelike, but also generate a sense of connection akin to human relationships.

Such AI companions could even be used to improve the well-being of older adults who live alone by offering them opportunities to assist AI in tasks instead of the other way around, said Assistant Professor Yi-Chieh Lee, from the NUS Department of Computer Science. “We found that if people contribute to and ‘help’ the AI, they will increase their self-esteem and decrease their feelings of loneliness,” he said at an expert meeting held on 27 June 2025 at NUS. It was organised by NUS’ Centre for Family and Population Research (CFPR) in collaboration with Sweden’s Lund University.

Titled “AI-Powered Care Interventions and Support Systems for Older Persons with Limited Kin Availability”, the event drew a diverse slate of academics from Australia, Hong Kong, South Korea, and beyond, who discussed how AI may help fill the caregiving gap for older persons, particularly those ageing with limited family support. While AI has potential to support more personalised and integrated care, panellists emphasised not to overlook ethical concerns.

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